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Customer Assistance

Direct hardware support desk

Track active shipments, initiate seven-day doorstep replacements, or consult our hardware technicians. Operating daily from 9 AM to 8 PM across all 19,000 Indian pin codes.

Self-Service Routing

Three dedicated channels

Select the appropriate department below to ensure your technical query or courier verification reaches the right dispatch specialist.

Express order tracking

Doorstep warranty claims

Institutional bulk supply

Real-time dispatch status synchronized directly with Delhivery and BlueDart domestic logistics networks with automated SMS notifications.

Rapid verification for defective hardware with guaranteed reverse courier pickup scheduled from your pin code within 48 hours.

Dedicated account management, GST input invoicing, and custom batch fulfillment for team workstations and testing labs.

Priority Queue

Submit support request

Provide your ten-digit order ID and delivery pin code for instant dispatch lookup. Technical specialists review every incoming ticket within four operating hours.